Thursday, July 9, 2009

Covenant Children's Hospital Transition




Post Project Quotes: “Words can not begin to express my gratitude for the planning, hard work, dedication, great attitude and overall teamwork. Every detail was considered and explored in moving our children to the new facility safely and seamlessly.” ~ Brett Esrock, COO CHS

“The move day team was the most organized I have seen in 10 years of doing this type of work. As a result of the outstanding preparation by the entire move team the transition was complete in nearly half the time. …the number one priority was patient safety, and the move team never forgot that while planning, executing, and moving their patient.” ~Bill Betterman, Price Waterhouse Coopers

“I cannot remember any time in my career where I have felt more pride for those whom I am entrusted to work and lead. Your heroic efforts will long be remembered… They will also be regarded in our industry as the standard by which other grand openings and moves are judged.” ~ Melinda Clark, CEO CHS

Task Forces Coordinated (these task forces were all led by chairs) ~Finance ~Operations ~Transition ~Marketing ~Medical Staff ~Regulatory/Licensure ~Training/Education/HR

Critical Path Document that drove project:




We Moved:
15 Pediatric Med/Surg patients
4 PICU patients
1 ED patient
In 3 hrs. and 57 mins.
We Averaged: 22.36 minutes to move each patient

Samples of Marketing for New Hospital:
















In addition an internal blog was developed to keep record of every decisions and process related to the project. It was a way to allow all physicians, staff, nurses, managers, and executives to communicate regarding the move.


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